FAQ

A: Metta & Me is committed to providing high-quality sustainable hygiene products that are ethically sourced, environmentally friendly, and promote overall wellness. Unlike other online stores, Metta & Me carefully curates its product selection to ensure they are free from harsh chemicals, cruelty-free, and made with sustainable materials. Additionally, Metta & Me partners with small businesses and artisans who share the same values of sustainability and ethical production. We are not just about products though, we want to provide a one stop destination to offer support for wellbeing as well as managing the navigation through monthly challenges. By choosing Metta & Me, customers can be confident that they are supporting a business that prioritises the well-being of both people and the planet.

Metta & Me accepts various payment methods to provide convenience to our customers. We accept all major credit and debit cards, including Visa and Mastercard. Additionally, we also offer the option to pay using PayPal for a secure and seamless checkout process. Furthermore, for customers who prefer alternative payment methods, we also accept payments through popular digital wallets such as Apple Pay and Google Pay. Rest assured that all transactions on our website are encrypted and secure, ensuring the safety of your personal and financial information. At Metta & Me, we strive to provide flexible payment options to ensure a smooth and hassle-free shopping experience for all our customers.

At Metta & Me, we understand that sometimes a product may not meet your expectations. If you are not completely satisfied with your purchase, we offer a 30-day return policy for all unused and unopened products. Simply contact our customer service team to initiate the return process. Once the return is approved, you can send the item back to us and upon receipt, we will issue a refund to the original form of payment. Please note that we are unable to accept returns on opened or used products due to hygiene and sustainability reasons. Additionally, we do not cover the cost of return shipping unless the item is damaged or defective. We strive to provide sustainable and ethically-sourced products, and we appreciate your understanding and support of our commitment to reducing waste and environmental impact. If you have any questions or need further assistance, please don't hesitate to reach out to our friendly customer service team.

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Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.